Once exchanged items are received, we will gladly process your request.
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Exchanged items must be returned in the same new, unworn, unused condition, with tags as when it was received. Please contact us for a free return shipping label along with instructions on where and how to return your item for exchange. Exchanges Exchanges are welcome when items are exchanged within 30 days of purchase.
Please feel free to get in touch with us by phone at (720) 459-9581 or email you have questions or concerns about your specific item. When an item is made correctly to the specifications provided during the ordering process a return is not possible. Be sure to double check spelling and grammar on any personalized items. Personalized items will be subject to exact replacement if found to have damage or defect. Please inspect your order upon receipt and contact us immediately in the unlikely event the item is defective, damaged or if you receive the wrong item in error so we can evaluate the issue and make it right.Įxceptions / non-returnable items Certain types of items cannot be returned, like custom products such as special orders or personalized items such as engraving. Damages and issues Every effort is made to ensure your product is free from defects. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return for any reason. Ships in 1-7 business days from date of order.
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